Plumber
Dallas, TX
Full Time
Mid Level
Are you looking for a company with a team that truly values you and your skills? Great job stability? If so, we're looking for you too. Join the team at Metro-Flow Plumbing, where we've been servicing Dallas homes since 1989!
Why Work With Us
At Metro-Flow Plumbing, we aren't simply trying to fill a position on our team, we want to employ professionals who are passionate about being here and want to make a difference! You see, at Metro-Flow, our mission is to provide our clients with exceptional team members - that's YOU! - to perform superior work and service, and to build strong relationships through 100% customer satisfaction. Our core values are honesty, commitment, and dependability. These values have kept Metro-Flow Plumbing in business for over 30 years. Does that resonate with you? If so, come join our team of experts! We need you.
Location: Dallas, Texas
What We Offer:
- $70,000-110,000/yr
- Medical, Dental, & Vision Insurance
- 401K + Company Match
- Paid Time Off + Holidays
- Short-Term Disability & Life Insurance
- Positive, Professional, & Fun Team Atmosphere
- On-going Training
- Advancement Opportunities
In this position, the plumbing technician will be responsible for all aspects of the installation, maintenance, inspection, operation and repair of the plumbing systems in residential buildings. This includes; installing and repairing sinks, toilets and other plumbing fixtures, as well as appliances including dishwashers and garbage disposals. Our company offers on-the-job training and yearly wage increases as your skills develop. Starting pay is determined upon skills and experience.
The essential functions include, but are not limited to the following:
- Complete plumbing, drain cleaning and other related in-home, service calls.
- Serving the clients of the company by expertly servicing customers’ entire plumbing system.
- Wear floor savers while in the client’s home and maintaining a neat work area when performing a repair or scheduled service.
- Always explain to the client what service you are performing. Explain and show the client how the company provides superior service.
- Understand your sales criteria and hold yourself accountable for exceeding revenue goals.
- Establish customer rapport to sell the right products and services.
- Re-check all plumbing repairs and installations after you’ve repaired or replaced it, before leaving the client’s home to ensure everything is working properly and that we did indeed fix it right the first time.
- Educate and assist customers in choosing the best finance options and maintenance plans.
- Explain the club memberships to the client, giving them an opportunity to join. Maintain an average of converting at least 25% of non-club members and maintain a 90% renewal rate on existing club members.
- Show yourself as professional and knowledgeable to win new referrals and repeat business.
- Maintain your truck so that it is neat and clean on the inside and outside at all times. The truck is one of the best billboards that the company has. Park the truck for the maximum impact of the “billboard” when possible. Work alongside customer service and dispatch to ensure overall success of the business.
- Be accurate and timely with invoices, time cards, curbside feedback and option sheets
- Obey the company Code of Ethics and the Team Rules.
- Maintain a clean, organized job site and well inventoried truck.
- Always be safety conscious both on the job and while driving.
- Participate actively in all training exercises, morning meetings and retreats.
- Train and mentor apprentices to ensure quick, accurate repairs and installations.
Minimum Qualifications
- Associate degree preferred but not required
- 5+ years’ technical and trade experience
- Current plumbing license
- In-depth knowledge of maintenance and repairs of plumbing systems
- Understanding of the current regulations within the field
- Excellent interpersonal communication skills on a technical level
- Able to work both independently and as part of a team
- General knowledge of power tools and techniques for care and safe use
- Plumbing troubleshooting and repair
- Provide an acceptable driver’s abstract and maintain a valid driver’s license
- Strong customer service skills
Equal opportunity employer.
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